Terms of Service

SaaS Platforms

Ready-to-use software applications for business productivity, workflow automation, and enterprise management, delivered via subscription.

Open-Source Enterprise Solutions

Deployment, customization, and long-term support of open-source tools such as ERPs, CRMs, and collaboration platforms tailored to your operations.

Digital Transformation Consulting

Strategic advisory services to help businesses migrate, modernize, and scale their digital infrastructure and processes.

Cloud & DevOps Services

Cloud architecture design, CI/CD pipeline setup, containerization, and managed infrastructure services on AWS, GCP, and Azure.

Custom Software Development

Bespoke web applications, APIs, and integrations developed to meet specific business requirements.

Account Registration

You must provide accurate, current, and complete information during registration. You are responsible for keeping your account credentials confidential.

Account Security

You must immediately notify us at privacy@stackra.agency of any unauthorized use of your account. We are not liable for losses caused by unauthorized access due to your failure to secure credentials.

Account Eligibility

You must be at least 18 years old and legally capable of entering into contracts to use our services. Corporate accounts require a duly authorized representative.

One Account Policy

Each individual or organization may maintain one active account per service tier. We reserve the right to merge or terminate duplicate accounts.

Subscription Plans

Paid services are billed on a recurring basis (monthly or annually) as selected at checkout. Prices are listed in USD and subject to change with 30 days' notice.

Payment Methods

We accept major credit/debit cards and PayPal, processed securely through Stripe. You authorize us to charge your payment method on each billing cycle.

Refund Policy

Monthly subscriptions are non-refundable once the billing cycle has started. Annual plans may be refunded pro-rata within 14 days of purchase. Project-based services are governed by the signed Statement of Work.

Late Payments

Overdue invoices are subject to a 1.5% monthly late fee. Services may be suspended after 15 days of non-payment and terminated after 30 days.

Taxes

All prices are exclusive of applicable taxes (VAT, GST, etc.). Clients are responsible for any taxes applicable in their jurisdiction.

StackRa's Intellectual Property

All software, designs, trademarks, logos, documentation, and platform features developed by StackRa remain the exclusive property of StackRa Agency.

Client Data Ownership

You retain full ownership of all data, content, and materials you upload or create using our services. We claim no intellectual property rights over your data.

License Grant to StackRa

By using our services, you grant StackRa a limited, non-exclusive license to process your data solely for the purpose of providing and improving our services.

Open-Source Components

Certain services incorporate open-source software governed by their respective licenses (e.g., MIT, Apache 2.0, GPL). These components remain subject to their original license terms.

Work-for-Hire

Custom development deliverables are assigned to the client upon full payment, as specified in the project Statement of Work.

Illegal Activities

Conduct or facilitate any activity that violates applicable laws, regulations, or third-party rights, including copyright infringement.

Harmful Content

Distribute malware, spam, phishing content, or any material designed to harm, deceive, or exploit others.

System Abuse

Attempt to gain unauthorized access, perform reverse engineering, or interfere with the integrity or performance of our platforms.

Resale Without Authorization

Resell, sublicense, or redistribute our services to third parties without prior written consent from StackRa Agency.

Impersonation

Misrepresent your identity or affiliation, or create accounts on behalf of others without explicit authorization.

Termination by You

You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of the current billing period.

Termination by StackRa

We may suspend or terminate your access immediately if you breach these Terms, engage in prohibited conduct, or fail to pay outstanding invoices.

Effect of Termination

Upon termination, your right to access our services ceases immediately. We will provide a 30-day window for you to export your data before it is permanently deleted.

Survival

Provisions relating to intellectual property, limitation of liability, indemnification, and governing law survive termination of these Terms.