Customer Feedback

Analyze and manage your customer sentiment

+12.5%

Total Feedback

2,543

+3.2%

Positive Ratio

78%

-1.5%

Negative Ratio

12%

+0.1

Avg. Rating

4.6

Feedback Trends

40
65
45
90
55
70
85
40
75
60
45
80
JanMarMayJulSepNov

Sentiment Analysis

Positive78%
Neutral10%
Negative12%

Popular Keywords

PerformancePricingUser ExperienceMobile AppOnboardingSupportAPIBugsIntegrations

Recent Feedback

CustomerCommentCategoryRatingAction
Sarah Jenkins
2 mins ago

The new dashboard layout is incredibly intuitive!

UI/UX
5
Michael Chen
1 hour ago

Loading times have increased significantly since the last update.

Performance
2
Emma Wilson
3 hours ago

Great tool, would love to see more export options.

Features
4